Frequently Asked Questions
Everything you need to know before your next adventure.
Where does World of Nomads ship to?
We offer carbon-neutral international shipping to over 50 countries. Delivery times vary by region, typically ranging from 5 to 12 business days depending on your location.
What is your return policy?
We want you to love your gear. If you are not satisfied, you can return unworn items in their original packaging within 30 days of delivery for a full refund or exchange.
How do I care for my sustainable fabrics?
To prolong the life of our organic and recycled materials, we recommend washing in cold water on a gentle cycle and hanging to dry. This preserves the fibers and reduces energy consumption.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, Google Pay, and flexible financing options through Klarna and Afterpay.
How can I track my order?
Once your order is dispatched, you will receive an email with a unique tracking number and a link to our tracking portal where you can monitor your shipment in real-time.
Are your products ethically manufactured?
Absolutely. We partner exclusively with certified factories that ensure fair wages, safe working conditions, and transparent supply chains to support the artisans behind our collections.